Privacy Policy

 

​This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://musicwrapped.com (the “Website”). 

Personal information we collect:
When you visit the Website, we automatically collect some information about your device. Information including your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about how you interact with individual pages and products within the Website. We also assess what websites or search terms referred you to the Website. We refer to this automatically-collected information as “Device Information”.

 

How we collect Device Information:

1. “Cookies” - data files placed on your device or computer that include an anonymous unique identifier. You can find more information on “Cookies” including how to disable them online.

2. “Log files” - track actions occurring on the Site, and collect data including your IP address, Internet service provider, browser type, referring/exit pages, and date/time stamps.
3. “Web beacons”, “tags”, and “pixels” - electronic files used to record information about how you browse the Site.

Additionally when you place an order or attempt to place an order through the Site, we collect “Order Information” from you. This includes:

 

• Your name

• Billing address

• Email address

• Phone number

• Payment information (including credit or debit card numbers)
   

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 
 

Payment Information:

Payment information is never taken by us or transferred to us directly through our website or otherwise.

 

Your payment is made via a secure page on the Website (Wix Pay or PayPal), which is not controlled by us.

 

Wix Pay and PayPal are reputable and secure providers – they comply with Payment Card Industry Data Security Standards (PCI DSS). The PCI DSS is the highest information security standard for organizations or companies that accept credit card payments. This standard provides protection of the privacy and confidentiality of the card's data used to complete the online transaction.

 

PCI Compliance helps to create a secure environment by improving the quality of the cardholder data to reduce the rate of credit card fraud cases. In addition, it ensures that the data for each payment is stored securely in a tamper-proof manner.

 

How do we use your personal information? 
We use your personal Information to provide our services to you. Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

 

• Your consent

• The performance of the contract between you and the Website

• Compliance with our legal obligations;

• To protect your vital interests;

• To perform a task carried out in the public interest;

• For our legitimate interests, which do not override your fundamental rights and freedoms.

 

We use your order information to:

1. Fulfil any orders placed through the Website including:

   1. processing your order payment information, and

   2. providing you with invoices and/or order confirmations

2. Communicate with you

3. Screen our orders for potential risk or fraud and

4. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    

We use the Device Information that we collect to:

1. Screen for potential risk and fraud using your IP address.

2. Improve and optimize our Website by

   1. analysing how visitors browse and interact with the Website, and

   2. assessing the impact of our marketing and advertising campaigns.
       

Sharing your Personal Information 
In order to use your personal information as above, we share it with third parties.

 

We use:

1. Wix to power our online store. You can read more about how Wix uses your Personal Information here: About Privacy | WIX. 

2. Google Analytics to help us understand how our customers use the Website. You can read more about how Google uses your Personal Information at this link https://www.google.com/intl/en/policies/privacy/. and opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

3. Youtube to display embedded videos on the Website.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to any lawful request for information we receive, or to otherwise protect our rights.
 

Credit reference:

To assist in combating fraud, we share information with credit reference agencies through Wix Pay and PayPal, so far as it relates to clients or customers who instruct their credit card issuer to cancel payment to us without having first provided an acceptable reason to us and given us the opportunity to refund their money.

 

How long do we keep your information?

We will keep information you provide to us only for as long as we genuinely need it. You may request deletion of your information by contacting us. We reserve the right to delete information when it is no longer needed for any of the uses discussed in this Policy.

 

Security

The security of Your Personal Information is extremely important to us. We follow industry standards to protect the Personal Information we collect and save. However, please be aware, we cannot guarantee its absolute security because nothing online is 100% secure.

 

​Links to third party sites

This Policy applies only to information collected by this Site. From time to time, this Website may link you to other sites (“Linked Sites”) that are not owned or controlled by us. We do not control the collection or use of any information, including personal information, that occurs during your visit to the Linked Sites. Further, we make no representations about the privacy policies or practices of the Linked Sites, and we are not responsible for their privacy practices.

​

Be careful with your personally identifiable information on the internet. When you leave our Website, we encourage you to read the privacy statements of every website that you visit that collects personally identifiable information.

 

Behavioural advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

 

You can read more and/or opt out of targeted advertising by using the links below: 
 

1. Facebook: https://www.facebook.com/settings/?tab=ads  

2. Google:

• Read more here - https://policies.google.com/privacy?hl=en

• Opt out here - https://tools.google.com/dlpage/gaoptout

 

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

Third party advertising on our website:

Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.

 

They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts.

 

We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.

 

If there is something you aren’t happy with, with regard to data collection, you can query it via a DSAR (data subject access request) and ask us to suspend that processing activity.

 

Do not track 
We do not currently have the capability to recognize browser “Do Not Track” signals. We adhere to the standards set forth in this privacy policy.
 

​You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at MusicWrappedCustomerServices@gmail.com.

Additionally, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above.

 

Where data is processed

Wix, our webhost, hosts websites in United States of America, Ireland, Japan and Israel.

 

Data obtained within the UK or any other country could be processed outside of Europe.

 

If you are located in Europe, when your personal information is transferred to the United States or anywhere outside Europe, Wix will make sure that (i) there is a level of protection deemed adequate by the European Commission or (ii) that the relevant Model Standard Contractual Clauses are in place.

 

Wix and its affiliates, including DeviantArt Inc., participates in, and has certified its compliance with, the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. More information about these can be found at: https://www.privacyshield.gov.

 

In addition, Music Wrapped is registered in the United Kingdom. If you are not in the United Kingdom, please note that your order information will be transferred to the United Kingdom for the purposes of fulfilling your order.

 

Special personal information:

Special personal information is data about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

 

It also includes information about criminal convictions and offences.

 

We do not directly request and collect special personal information about you; however you may provide it indirectly while filling in personalisation forms for a product. If Special Personal Information is collected, it is only used for the purpose intended; to tailor your song order as you have requested.

 

Special Personal Information is never shared with third parties or used for site analysis. Following expressed permission from you, it may be included for example as part of a show case of our work on the Website or on social media pages associated with Music Wrapped.

 

Other information we may hold, in order to fulfil an order, if submitted by you

Additionally, we may collect information from you that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”) as a result of information submitted within song writing descriptions.

 

This information is only used for the purpose intended; to tailor your song order as you have requested.

 

Other information we may hold is never shared with third parties for the purpose of marketing or analytics. Following expressed permission from you, it may be included for example as part of a show case of our work on the Website or on social media pages associated with Music Wrapped.

 

Information provided on the understanding that it will be shared with a third party:

Our Website and associated social media pages allow you to post information with a view to that information being read, copied, downloaded, or used by other people.

 

Examples could be:

1. posting a message or leaving a review

2. tagging an image

3. clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks

 

In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.

 

We do not specifically use this information except to allow it to be displayed or shared.

 

We do store it, and we reserve a right to use it in the future in any way we decide.

 

Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.

 

Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at sales@wordfelt.co.uk.

 

Complaints regarding content on our website or associated social media pages:

Our social media pages are publishing mediums. Anyone may register and then publish information about himself, herself or some other person.

 

We attempt to moderate user generated content, but we are not always able to do so as soon as that content is published.

 

If you complain about any of the content on our website/Etsy Shop and associated social media pages, we shall investigate your complaint.

 

If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

 

Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content that offends you.

 

If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

 

Children’s Privacy (Under the age of 13):

Music Wrapped takes children's privacy seriously and wants children and parents to understand that the Website is not intended for children under the age of 13. If you are under the age of 13, please do not use this Website. Music Wrapped does not permit anyone under the age of 13 to open an account here. Music Wrapped does not seek to collect personal information about children through our Website. If Music Wrapped becomes aware that a person submitting personal information to us through any part of our Website is a child under the age of 13, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties. Since Music Wrapped does not seek to collect any personal information about children, and delete information collected inadvertently as soon as it is discovered that a child has submitted it, Music Wrapped typically retains no information about children that could be reviewed or deleted. If a parent requests review or deletion of information about their child before Music Wrapped has discovered and deleted the information, Music Wrapped will of course honour that request. Please contact us at MusicWrappedCustomerServices@gmail.com. 

 

Job application and employment:

If you send us information in connection with an application to join our roster of artists, we may keep it for up to three years, in case we decide to contact you at a later date.

 

If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years, before destroying or deleting it.

 

Information access and GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

 

If you would like to find out what information we hold about you, or if you would like to correct or update any of your Personal Information, please contact us at MusicWrappedCustomerServices@gmail.com.

 

Only you or a person duly authorized to act on your behalf may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. We can ask you for information to verify your identity before we disclose or correct any information. If we ask for verification, the information you provide to verify your identity will be used only for that purpose, and this information will be destroyed when the process is complete.

 

We will not deny you the use of our services or provide you a different level or quality of service for exercising any of your rights.

 

Changes 
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. 

Contact us 
If you have questions about anything in our Privacy Policy, please contact us via email at MusicWrappedCustomerServices@gmail.com

​

For your clarity, below is information we DO NOT hold or collect:

1. Geolocation data

Physical location or movements.

 

1. Sensory data.

Audio, electronic, visual, thermal, olfactory, or similar information.

 

1. Professional or employment-related information (aside from experience / examples of work requested to join the artist roster).

 

1. Non-public education information

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.